About CPA WebTrust TM

Fact Sheet  | WebTrust PrinciplesPrivacy Concepts

Fact Sheet
CPA WebTrust is a unique seal of assurance which has been developed jointly by the American Institute of Certified Public Accountants (AICPA) and the Canadian Institute of Chartered Accountants (CICA) to break down the barriers to electronic commerce by assuring online customers that businesses carrying the seal adhere to standard business practices and controls.

Designed to build trust and confidence between businesses and customers, CPA WebTrust will raise the bar for electronic commerce business practices and provide independent verification that Web sites meet AICPA- and CICA-prescribed criteria.

The CPA WebTrust seal granted to a Web site assures compliance with CPA WebTrust principles and related criteria. Consumers may click on the seal and access a report issued by the CPA, as well as the CPA WebTrust principles and related criteria.

WebTrust Principles

Online Privacy
According to a national Yankelovich study, consumers are very concerned about the privacy and protection of their personal information - including credit card numbers, Social Security numbers, buying pattern history - when shopping online. However, according to the same study, consumers would be more willing to shop online if there were CPA assurance of a site.

Only CPAs who have completed training and have been licensed by the AICPA in accordance with performance standards are qualified to issue the CPA WebTrust seal. Training, certification, and licensing ensure consistent application of the CPA WebTrust principles and related criteria.

The CPA WebTrust seal was developed by the AICPA. In order for a site to carry the WebTrust seal, it must also maintain a certificate from a dependable, established third-party authorization service (such as VeriSign). This helps to assure the consumer that the seal on a Web site is authentic and the site is entitled to display it. It also means that the seal is difficult to forge and is current.

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Online Privacy Concepts
With the rapidly expanding interest in privacy, the following concepts are widely used to facilitate the creation and implementation of privacy policies and practices:

  • NOTICE - An organization should inform customers about (1) the purposes for which information is collected, (2) uses of the information provided, (3) the manner in which the customer can contact the entity to change or update information provided by the customer, (4) other parties to whom information is shared, and (5) the choices for the customer to limit the use of information provided or the consequences to the customer if certain information is not provided.
  • CHOICE - The entity should offer customers to choose (or opt-out) whether their personal information is disclosed to third parties. For sensitive information, the entity should provide an explicit (opt-in) choice if information is to be disclosed to a third party or for a purpose other than that for which is was originally collected.

  • ONWARD TRANSFER - The entity should apply the Notice and Choice guidelines in order to transmit information to other entities or parties not a part of the original transaction.

  • SECURITY - The entity that gathers, maintains, or uses personal information must take reasonable precautions to protect the information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

  • DATA INTEGRITY - The entity should take reasonable care that the information it collects, whether personal or sensitive, be relevant for the purposes for which it is to be used.

  • ACCESS - Customers should have access to their own personal or sensitive information for the purposes of correction, update and deletion.

  • ENFORCEMENT - The entity should provide procedures for assurance of compliance with its own privacy policies and independent recourse procedures to address any unresolved complaints and disputes.

WebTrust principles also includes the topics of Security, Business Practices and Transaction Integrity, Availability, Confidentiality, and non-repudiation. Please visit the WebTrust site for more information. Call us direct at (303) 779-5006 or e-mail us with questions.

CPA
THE CPA. NEVER UNDERESTIMATE THE VALUE.
 

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